I did have another package that shipped on the 7th and arrived on the 9th. / We're investigating the damage claim. If any type of wrapping comes off during . A lot of people have their share of bad experiences with the USPS. First off, if you’re not their customer, you have no standing to sue them for a contract issue, because you have no contract with them. Of the almost 8 billion packages shipped annually by UPS or FedEx, around 1% are reported as lost or damaged.. That’s almost 8 million packages! We're adjusting delivery plans as quickly as possible. Uniondale, NY, United States 07/28/2017 4:52 P.M. Damage to package contents was reported. I required a new computer for my work (designer/creative director) - as the current 2013 model I used just gave out on me. I’ll see you guys next time I order another package that’s stuck “In Transit Hell” 29. Today it's "in transit". We've got newer shit to get through first." When my packages are "Damaged in transit" I wish they were still delivered, to let ME decide whether it is truly damaged. As another answerer mentioned, these packages go through high speed processing, and unfortunately, some packages do get damaged in shipping and handling. They units were recieved in good condition. I have to sheet the package MISSED now and bring back to the center and write damaged on the package for the clerk. I was really worried as my package was in transit for 4 weeks, but then one day it was delivered. The USPS only has to pay you whatever the deprecated value of your item is. It's 7/22 today. On the box is a statement which I will quote "DAMAGE REPORT ON FILE, CALL UPS OR SHIPPER TO FILE CLAIM OK FOR DELIVERY THANK YOU" The scheduled delivery date was August 14, but on August 13 it went back to saying “check back for scheduled delivery” now it’s still in transit. Forever 'In Transit'. 10:36. ep234 - my ups shipping disaster and how i won my case in small claims court - Duration: 38:21. Sidenote: The reviews of that warehouse are also really bad.. Any tips on dealing with a situation like this??? New comments cannot be posted and votes cannot be cast. I paid extra and had the UPS store package it since it is extremely heavy and requires special packaging. 6 6. comments. UPS will investigate complaints seriously. UPS Authorizes the Claim. Close. Calculate Time and Cost. I was a store manger and we received UPS packages. If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. We may inspect the package at the shipper's or receiver's site, or collect the package for inspection at a UPS facility. Nov 9, 2009 #1 I shipped a Bose Home Theater System about a week ago and the buyer received a totally damaged system. How long did you guys end up getting your package? I also have an order with Newegg right now, 2nd day air through UPS. An excessively long delay may mean the tracking number was not legible. I had a package that said it shipped July 30, 2020 but I received no scheduled delivery date until August 12. share. Quickly get estimated shipping quotes for our global package delivery services. If my second package came smoothly, where the hell is my first package??? There is nothing we can do but wait. UPS had the highest rate of damaged packages in the survey, with 11%; the US Postal Service was at 10%; and FedEx came in at 7%. Common Damage Scenarios. 03/20/2015 11:20 A.M. / All merchandise discarded. If you can, use DHL going forward. 6. I ordered from Apple too and from what I understand, my order is sitting in a trailer outside the Ottawa warehouse for a week now. I'm having this issue as well, with my own stuff that I shipped from the US back to Canada as part of my move back home. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. UPS is worried that we are scanning just ruined boxes as REFUSED-DAMAGED when the product inside is in good shape still. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. I’m planning on doing the same, but will give it til the end of the week. Other times they ended up delivering it different homes in the neighbourhood, luckily we got some kind folks who returned them back to us. And no one is perfect, so at least a couple of those items are bound to fall off the radar for whatever reason. We will notify the sender. Contacted both Newegg and UPS to find out what's going on and basically they said they have no idea what is going on with my package. Units were sold to customers. Find peace of mind with the details. I got the "pack and ship guarantee". 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